Tupperware products are legendary for their longevity, but things do happen, so we’re proud to back up our already durable products with an extensive warranty.

Submit a Warranty Request Online

What's Covered

Chipping

Chipping may occur along the edges of a product.

Breaking

Breaking produces a hole in the product.

Peeling

Peeling can occur mainly in older products.

Cracking

Can be large or tiny, like this crazing (network of fine cracks).

Warping

Products manufactured after September 1979 are dishwasher safe and if warped, are eligible for replacement.

Q Warranty

Warranted to be free of manufacturing defects for up to one year after purchase.

G Warranty

Warranted to be free of manufacturing defects upon receipt. You have 30 days from purchase to request free replacement.

Not Covered

Stains

Food stains and discoloration do not affect the performance of the product and are not covered under Tupperware warranties.

Scratches

Warranty does not cover scratches that happen under normal product use.

Cuts or Chewing

Cuts by knives or other sharp objects including chewing are not covered by warranty.

Microwave Damage

Foods high in sugar or fat can cause this type of damage when microwaved, but it does not affect the performance of the product so are not covered by warranty.

Melting

If products touch a burner on the stove, a heating element in the dishwasher or other extremely hot objects, the heat can melt the product. Melting is not covered by warranty.

Warping

Before September 1979, products were not manufactured to be dishwasher safe and warping due to dishwashers prior to this period are not covered by warranty.

Q Warranty

Damage to Q Warranty products are not covered when damage is the result of improper care such as rusting blades.

If your item has both covered and not covered types of damage, it is covered by warranty. Yay! 

Now What?

You can find a Consultant near you to help you with your warranty issues.

Or you can create a Tupperware.com account and then submit a Warranty Request online.

Depending on your product, we will either be able to replace it OR give you store credit toward your next Tupperware.com purchase.

To submit the request, you’ll need to: 

  1. Locate the mold number on the product. Every Tupperware® product has a two-part number stamped into it. The first part (before the dash) is the mold number. Heads up: it can be super teeny-tiny.
  2. Take a picture to upload to show us what’s wrong with your product.
  3. Hang on to your product for 30 days as we may ask you to send it in. Certain items, such as cookware and knives, will always need to be shipped to us for replacement or credit. 

Note: All Tupperware® products are dishwasher safe unless noted. Actual product colors and appearance may differ slightly based upon photographic limitations. Food items and props pictured with products not included. Products not shown to scale. With any order placed, colors may vary and substitutions may occur.

Submit a Warranty Request Online

The Full Deal

Limited Lifetime Warranty

Tupperware® brand products are warranted by Tupperware against chipping, cracking, breaking or peeling under normal non-commercial use for the lifetime of the product. Please call Customer Care toll-free at 1-800-TUPPERWARE (1-800-887-7379) or submit a warranty request online at Tupperware.com/warranty for free replacement. If, due to unavailability, actual product replacement cannot be made, comparable product replacement will be made, or credit toward future purchases of Tupperware® brand products will be given. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Warranty replacement items or parts will be subject to shipping and handling charges and applicable taxes.

Quality Warranty

Products marked with the Q symbol are warranted to be free of manufacturing defects for one year. If you receive a product you believe to be defective, contact Customer Care at 1-800-TUPPERWARE (1-800-887-7379) or submit a warranty request online at Tupperware.com/warranty within 1 year for a free replacement. If, due to unavailability, actual product replacement cannot be made, we will credit the full purchase price amount toward future purchases of Tupperware® brand products. Warranty replacement items or parts will be subject to shipping and handling charges and applicable taxes.

30-day Warranty

Products designated with the G symbol are warranted to be free of manufacturing defects. This warranty does not include chipping or breakage of glass or china items due to dropping. If you receive a product you believe to be defective, contact Customer Care at 1-800-TUPPERWARE (1-800-887-7379) or submit a warranty request online at Tupperware.com/warranty within 30 days of purchase for a free replacement. If, due to unavailability, actual product replacement cannot be made, we will credit the full purchase price amount toward future purchases of Tupperware® brand products. Warranty replacement items or parts will be subject to shipping and handling charges and applicable taxes.

Chef Series II Hard-Anodized Aluminum Cookware and UltraPro Ovenware

Chef Series II Hard-Anodized Aluminum Cookware and UltraPro Ovenware carry a limited lifetime warranty against defects in the material or workmanship under normal or household non-commercial use and cared for in accordance to instructions. Minor imperfections, surface markings as a result of shipping, and slight color variations are normal and are not covered by this warranty. Warranty excludes breakage due to dropping of glass covers, damage to cookware attributable to misuse and abuse, accidents or alterations to the products due to overheating, use of aerosol cooking sprays, improper cleaning, dishwasher cleaning, use of caustic or other non-approved cleaners, or any damage which does not impair the functionality of the product. Tupperware shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item, or provide credit toward future purchases of Tupperware® brand products. Warranty replacement requires shipping the product to Tupperware at your expense.

The following actions will invalidate your Chef Series II warranty:

  • Using non-stick cookware on high heat for an extended period of time.
  • Using aerosol cooking spray.
  • Washing non-stick cookware in the dishwasher.
  • Using metal utensils on any non-stick surface.
  • Using scouring pads, steel wool, abrasive cleaners or bleach.

Microwave Pressure Cooker

The silicone parts are excluded from the Limited Lifetime Warranty.