Frequently Asked Questions

How often do I need to replace my Tupperware?

Tupperware® brand products are warranted by Tupperware against chipping, cracking, breaking or peeling under normal non-commercial use for the lifetime of the product. Products marked with a Q (Quality Warranty) or G (30-day guarantee) are warranted to be free of manufacturing defects. Please contact our Customer Care at 1-800-887-7379 for assistance or through chat at Tupperware.ca.

How do I clean my Tupperware? Are Tupperware products dishwasher safe?

Most products purchased after 9/3/79 are made to be dishwasher safe. Refer to the product insert or look for dishwasher symbol on bottom of each product to determine whether it’s dishwasher safe and if it is, which rack it should be placed on. To prevent odors and staining, it is also beneficial to rinse with cold water immediately after use. Avoid the use of abrasives, including baking soda, which may dull the finish.

Is Tupperware microwave safe?

Refer to the product insert or look for microwave symbol (three wavy lines) on bottom of each product to determine whether it’s microwave safe.

What is your return policy?

If for any reason you are not completely satisfied, you can return items purchased online within 30 days of delivery. Returned items are refunded at the original purchase price, plus applicable sales tax, less any shipping fees, in the original method of payment.

Can I try out products before purchasing?

The amazing thing about Tupperware is that you are able to walk into one of our many Tupperware Studios or connect with a local independent rep who can invite you to a demo or have a demo for you.

How do I find a Tupperware® Independent Rep?

We are glad to hear you would like to connect with an Independent Rep. Please click here and enter your zipcode to locate your closest Independent Rep.

How do I join Tupperware?

We are glad to hear you would like to become a Tupperware® Independent Rep. Please check out our Join Us page to learn more.

Are Tupperware products BPA free?

Yes, our products are BPA free.

Do you offer replacement parts?

In some cases, parts may be lost or damaged in ways not covered by either our Limited Lifetime Warranty or Quality Guarantee. Making these parts available for purchase is a service Tupperware is pleased to offer its customers for most items. Learn more here.

How can I host a Tupperware party?

Connect with your local Independent Rep and set a date! Learn more about our Host Program here.

Where can I get a catalog?

You can view our current catalogs online here or call Customer Care at 1-800-887-7379.

How do I cancel an order?

If you have made your purchase online, please call Customer Care at 1-800-887-7379 or if purchased through a local Independent Rep, please contact them directly.