SHIPPING AND HANDLING

SHIPMENT STATUS: 

Receive your order status via SMS. Text STATUS OR followed by your order number to 89273, to receive your order status. Be sure to enter a space between STATUS[SPACE]OR[SPACE] followed by the order number. Once shipped, the message will also include a shipping date, tracking number and link. Standard message rates may apply.

We have received an extraordinary surge in people wanting our product during this time – to help cook at home, conserve food at home and organize life at home. We are working as quickly as possible while maintaining proper safety measures in our manufacturing and warehouse facilities.  

We’re currently experiencing an average of 8 weeks delivery from the time of purchase, with some items able to ship sooner, and just a few items potentially taking 10 weeks or more. As for past orders, we’re currently shipping orders placed as far back as August 8.

If it has passed this delivery window and you would like a status update on your order, please contact Customer Care at 1-800-887-7379 or fill out our Contact Form here.  

We truly thank you for your business. 

To assure quick, reliable delivery, we ship most orders via Purolator. Orders shipped to PO boxes, Remote Rural Areas, All North West Territories, Yukon and Labrador are shipped via Canada Post.

Shipping charges are determined by your order's subtotal amount less any eGift Certificates purchased.

From   Order Subtotal Shipping Cost
$0.00 to $50.99 $7.00
$51.00 to $75.99 $8.25
$76.00 to $100.99 $9.50
$101.00 to $125.99 $10.75
$126.00 to $150.99 $12.00
$151.00 to $175.99 $14.80
$176.00 to $200.99 $16.90
$201.00 to $225.99 $19.00
$226.00 to $250.99 $21.10
$251.00 to $275.99 $23.20
$276.00 to $300.99 $25.30
$301.00 to $325.99 $27.40
$326.00 to $350.99 $29.50
$351.00 to $375.99 $31.60
$376.00 to $400.99 $33.70
$401.00 to $425.99 $35.80
$426.00 to $450.99 $37.90
$451.00 to Up $40.00

Frequently Asked Questions

How much does shipping cost?

Shipping charges are determined by your order's subtotal amount.

Do you offer free shipping?

There are times where we do offer free shipping. Feel free to sign up for our Newsletter to get special offers delivered to your inbox.

Can I change the shipping address to my order??

If an order is already submitted, there is a fee if we are able to reach the carrier on time.

Can I track my order?

Yes! Once your product has shipped you will receive an email with tracking information for your order!

What if my order arrived damaged?

Call Customer Care at 1-800-887-7379 with all of your order information. Note you will need to keep the items until Tupperware determines if the items need to be returned.

What should I do if my shipment is missing?

If missing an order or just items from an order and purchased online, call Customer Care at 1-800-887-7379 or, if you purchased through a local Independent Rep, you may contact them for handling.

How do I cancel an order?

If items were purchased online call Customer Care at 1-800-887-7379 or if purchased through a local Independent Rep please contact them directly.