Dear Customers, due to the impact of COVID-19, we’re taking extra precautions to protect the health and safety of both you and our associates. This means online order shipments and customer service response times will take slightly longer than usual. Please expect delays from 12 to 20 business days when special ordering for gifts or holidays. We’re working to get your order to you as quickly as possible. Thank you for your patience.
To assure quick, reliable delivery, we ship most orders via Purolator. Orders shipped to PO boxes, Remote Rural Areas, All North West Territories, Yukon and Labrador are shipped via Canada Post.
Shipping charges are determined by your order's subtotal amount less any eGift Certificates purchased.
Frequently Asked Questions
How much does shipping cost?
Shipping charges are determined by your order's subtotal amount.
Do you offer free shipping?
There are times where we do offer free shipping. Feel free to sign up for our Newsletter to get special offers delivered to your inbox.
Can I change the shipping address to my order??
If an order is already submitted, there is a fee if we are able to reach the carrier on time.
Can I track my order?
Yes! Once your product has shipped you will receive an email with tracking information for your order!
What if my order arrived damaged?
Call Customer Care at 1-800-887-7379 with all of your order information. Note you will need to keep the items until Tupperware determines if the items need to be returned.
What should I do if my shipment is missing?
If missing an order or just items from an order and purchased online, call Customer Care at 1-800-887-7379 or, if you purchased through a local Independent Rep, you may contact them for handling.
How do I cancel an order?
If items were purchased online call Customer Care at 1-800-887-7379 or if purchased through a local Independent Rep please contact them directly.