SHIPPING AND HANDLING

SHIPMENT RATES: 

Shipping rates based on order value before tax.  Same rates apply to all customer and Sales Force orders, including party and non-party orders (such as samples and sales aids).

From Up To Shipping
$0 $99.99 $13.99
$100.00 $219.99 $18.99
$220.00 $299.99 $22.99
$300.00 ++ $24.99

 

SHIPMENT STATUS: 

We have received an extraordinary surge in people wanting our product during this time – to help cook at home, conserve food at home and organize life at home. We are working as quickly as possible while maintaining proper safety measures in our manufacturing and warehouse facilities.  Due to the high demand, orders may take longer to ship at this time.

If  you would like a status update on your order, please contact Customer Care at 1-800-887-7379 or fill out our Contact Form here.  

We truly thank you for your business. 

To assure quick, reliable delivery, we ship most orders via Purolator. Orders shipped to PO boxes, Remote Rural Areas, All North West Territories, Yukon and Labrador are shipped via Canada Post.

 

 

Frequently Asked Questions

How much does shipping cost?

Shipping charges are determined by your order's subtotal amount.

Do you offer free shipping?

There are times where we do offer free shipping. Feel free to sign up for our Newsletter to get special offers delivered to your inbox.

Can I change the shipping address to my order?

If an order is already submitted, there is a fee if we are able to reach the carrier on time.

Can I track my order?

Yes! Once your product has shipped you will receive an email with tracking information for your order!

What if my order arrived damaged?

Call Customer Care at 1-800-887-7379 with all of your order information. Note you will need to keep the items until Tupperware determines if the items need to be returned.

What should I do if my shipment is missing?

If missing an order or just items from an order and purchased online, call Customer Care at 1-800-887-7379 or, if you purchased through a local Independent Rep, you may contact them for handling.

How do I cancel an order?

If items were purchased online call Customer Care at 1-800-887-7379 or if purchased through a local Independent Rep please contact them directly.